Strategic Performance Measures in Private Sector

7 topics

1. Critical Success Factors and Link to Performance Measurement, Key Performance Indicators (KPI)
2. Financial Measures- Gross Profit, ROCE, ROI, EPS, RI, NPV, EVA etc.
3. Non-Financial Performance Measures- Linkage between performance measures (Balanced Scorecard)
4. Link Strategy, Operations and Performance (Performance Pyramid)
5. Link between achievement of the corporate strategy and the management of human resources (The Building Block Model)
6. Triple Bottom Line
7. The role of quality in management information and performance measurement systems