Chapter
Performance Measurement, Evaluation and Improvement Tools
Strategic Performance Management and Business Valuation (Elective Paper 20A)Section A: Strategic Performance Management (50%)15 marks
10 topics
- Balanced Score Card
- Du-Pont Analysis and RONA Model
- Bench marking & Bench Trending
- Six Sigma and Lean Management
- Statistical Quality Control (SQC)
- Plan-Do-Check-Action (PDCA)
- Management Information System in a Digital Environment
- Total Productive Maintenance
- Total Quality Management
- Data Envelopment Analysis