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Chapter

Business Communication

Fundamentals of Business Laws and Business CommunicationSection B: Business Communication (20%)20 marks

18 topics

  1. Introduction to Business Communication
  2. Features of Effective Business Communication
  3. Process of Communication
  4. Types of Business Communication: Formal and Informal Communication
  5. Types of Business Communication: Verbal, Non-verbal and Written Communication
  6. Types of Business Communication: Vertical, Horizontal and Diagonal Communication
  7. Types of Business Communication: Upward and Downward Communication
  8. Types of Business Communication: Lateral Communication
  9. Internet Based Business Communication
  10. Do’s and Don’ts of Communication through Social Media
  11. Writing and Drafting for Business Audiences: Letter and Memorandum
  12. Writing and Drafting for Business Audiences: Report – Formal and Informal
  13. Writing and Drafting for Business Audiences: Business Proposal
  14. Writing and Drafting for Business Audiences: Enhancement of Writing Skills
  15. Intercultural and International Business Communication
  16. Barriers to Business Communication
  17. Legal Aspects of Business Communication
  18. Use of Graphics and References for Business Communication
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