Chapter
Business Communication
Fundamentals of Business Laws and Business CommunicationSection B: Business Communication (20%)20 marks
18 topics
- Introduction to Business Communication
- Features of Effective Business Communication
- Process of Communication
- Types of Business Communication: Formal and Informal Communication
- Types of Business Communication: Verbal, Non-verbal and Written Communication
- Types of Business Communication: Vertical, Horizontal and Diagonal Communication
- Types of Business Communication: Upward and Downward Communication
- Types of Business Communication: Lateral Communication
- Internet Based Business Communication
- Do’s and Don’ts of Communication through Social Media
- Writing and Drafting for Business Audiences: Letter and Memorandum
- Writing and Drafting for Business Audiences: Report – Formal and Informal
- Writing and Drafting for Business Audiences: Business Proposal
- Writing and Drafting for Business Audiences: Enhancement of Writing Skills
- Intercultural and International Business Communication
- Barriers to Business Communication
- Legal Aspects of Business Communication
- Use of Graphics and References for Business Communication