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Chapter

Productivity Management and Quality Management

Operations Management and Strategic ManagementSection A: Operations Management (60%)5 marks

8 topics

  1. Measurement Techniques of Productivity Index
  2. Productivity of Employee
  3. Productivity of Materials
  4. Productivity of Management Resources
  5. Productivity of other factors
  6. Productivity Improving Methods
  7. TQM Basic Tools and Certification
  8. ISO Standards Basics
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