Communication

8 topics

1. Concept of Communication, Meaning and Significance of Good Communication
2. Business Communication - Principles and Process
3. Means of Communication - Written, Oral, Visual Audiovisual
4. Choice of Modes of Communication
5. Communication Networks- vertical, circuit, chain, wheel, star
6. Commonly used Mediums of Digital Communication - Email, SMS, Voice mail, Multimedia, Teleconferencing, Mobile Phone Conversation and Video Conferencing
7. Listening Skills-Types, Purpose, Steps to Effective Listening, Barriers to Effective Listening and Ways to overcome the Barriers
8. Barriers to Effective Communication and Ways to overcome the Barriers